Terms of Use

These terms govern use of the CHEVORA platform and the purchase of verification services. By placing an order, you accept these terms in full.

Effective 22 April 2026 · Version 1.0

1.Parties and scope of application

These terms apply to all CHEVORA verification services: Document Intelligence (P1), Entity Verification (P2), Business Verification Premium (P3), Financial & Economic Due Diligence (P4), and Monitoring. Availability of an individual product, jurisdiction and report language is as published on that product's page at the time of order.

2.Scope and content of services

CHEVORA provides analytical reports based on official public sources. Each product has a documented scope, as set out on the relevant product page at the time the order is placed.

What each report includes:

• Structured data from official registries and sources in accordance with the selected product
• PDF report with a cryptographic timestamp: an RFC 3161 timestamp from an independent authority and, where the OpenTimestamps calendars are reachable at delivery, an anchor in the Bitcoin blockchain. If no anchor could be obtained, the report says so, and the SHA-256 digest of the delivered file is recorded either way.
• Access to the report in your account for at least 12 months from the delivery date, as set out in the Payment, Delivery & Refund Policy
• Explicit disclosure of areas not covered by automated verification

What is not included: legal opinion, audit opinion, or guarantee of a commercial outcome. The report is an analytical document and does not substitute professional legal or financial advice.

3.Payment and refunds

Payment is made in full before order processing begins. Payments are processed via Stripe (PCI DSS compliant). CHEVORA does not store payment card data.

Refunds — governed in full by the Payment, Delivery & Refund Policy, which forms part of these terms:

• After delivery of a completed report — no refund is available (the service has been rendered)
• If a report was not delivered due to a platform technical failure — full refund within 5 business days
• If the source coverage for a jurisdiction materially differs from what was described — a refund may be considered on a case-by-case basis upon written request to info@chevora.ai
• Duplicate charges, failed payments and Monitoring cancellations are covered by that policy in full.

Prices are quoted in euros and include VAT for EU clients where applicable.

4.Intellectual property

Your report: The PDF report generated for your order is yours to keep indefinitely and to use in your own business activities. You may share it with your advisers, counterparties and authorities, provided you pass it on complete and unaltered, including its limitations section and the Analytical Disclaimer (“Analytical Disclaimer & Limitations”). The report is prepared for you as its intended user: CHEVORA owes no duty of care to any other recipient, and no third party may rely on it as if it had been commissioned for them.

The CHEVORA platform: The verification methodology, risk-assessment algorithms, report design system, and software are the exclusive property of CHEVORA OÜ. The methodology is registered by Vaultinum deposit (IDDN.SK.003.210001.003.S.X.2026.000.000000).

Automated scraping of platform data, reverse engineering of algorithms, and resale of reports as your own analytical product are strictly prohibited.

5.Limitation of liability

CHEVORA is responsible for the accuracy of queries made to official data sources and for the correct technical processing of the data retrieved.

CHEVORA accepts no liability for:

• Incomplete or outdated data held in official third-party registries
• Commercial decisions made on the basis of a report
• Temporary unavailability of individual sources, recorded as a limitation within the report
• Losses exceeding the amount paid for the relevant order

CHEVORA's aggregate liability in respect of any order is limited to the amount paid for that order. This limitation does not apply where liability cannot be limited or excluded by law, including liability for intent or gross negligence, for death or personal injury, or under mandatory consumer-protection provisions.

6.Acceptable use

The CHEVORA platform is intended for lawful business activities. The following are prohibited:

• Screening a natural person for any purpose unconnected with an actual or contemplated business relationship. CHEVORA's services are offered for business purposes; where a client is nevertheless a consumer, the mandatory protections referred to in section 7 apply and prevail.
• Sharing account credentials with third parties
• Attempts to access the platform API in an automated manner without prior written authorisation
• Use in jurisdictions where the service has not been officially launched

7.Governing law and dispute resolution

These terms are governed by the laws of Estonia and the European Union. Disputes shall be resolved before the courts of Estonia, unless the parties agree otherwise. This choice of law does not deprive you, as a consumer, of the protection afforded by mandatory provisions of the law of your country of habitual residence that cannot be excluded by agreement.

Consumers in the EU may refer a dispute to an alternative dispute resolution body or to the European Commission's ODR platform.

8.Amendments to these terms

CHEVORA may update these terms from time to time. In the event of material changes, clients will be notified by email no less than 14 days before the changes take effect. Continued use of the platform following notification constitutes acceptance of the updated terms.